Integration overview
About
Designed for insurance companies, loss adjusters, and claims handlers, the VivreStays platform offers a seamless solution for booking emergency and temporary accommodation. With real-time availability, instant booking confirmations, and pre-negotiated rates, insurers can secure comfortable, fully furnished accommodations for policyholders affected by home damage, renovations, or unexpected displacements.
Minimum requirements to connect
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Minimum number of properties: 1
Integration model
| Sync type | PULL |
| Static data sync |
Static data is pulled by VivreStays every 24 hours |
| Availability, Rates & Inventory sync |
ARI data is pulled upon change by VivreStays upon change in Rentals United Full ARI data is pulled every 24 hours |
| Instant bookings | Yes |
| Booking requests | Yes |
| Quote requests | Yes (only availability) |
| Reservation sync | PUSH |
| Reservation modifications |
Reservation modifications via Rentals United are not synchronised with VivreStays. Modifications made on VivreStays are not synchronised to Rentals United. |
| Reservation cancellations | Cancellations made on VivreStays are synchronised to Rentals United. |
| Cancellation penalties | No |
| Detailed reservation price breakdown received from the channel | Not received |
Additional info
| Accepted locations | the UK and Europe |
| Target guests | Insurance, corporate travel and relocation |
| Origin of the guests | the UK |
| Long stays (more than 30 days) | Yes |
| Long-stay oriented | Yes (avg. 2-3 months) |
| Channel website | https://www.vivrestays.com/ |
| Affiliate channels | N/A |
Inventory type
| Pick & Choose | No |
| Multi-units | Multi-units will be listed as multiple listings. The guest will not be able to book more than one listing at a time. |
| Luxury inventory | No |
Channel performance
| Top location | the UK |
| Top inventory type | Serviced apartments and houses |
| Top performance season | July - September, December |
| Key amenities |
Fully furnished properties with all amenities including bed linen and towels. All bills should be included, as well. |
| Best practices |
Quality images Full amenities configured Long-stay discounts |
Charges & Payments
| Merchant of Record (MOR) | Yes |
| Charging party | VivreStays charges the guest in full. The property manager will receive the payout on the check-in date. |
| Credit card details | N/A |
Commission
| Commission | 12% |
| Commission charging | Commission is charged on the total booking amount excluding taxes |
| Commission application | The commission is charged on the rates provided (not added on top) |
| Negotiable commission | Yes |
Contract & Onboarding
| Average onboarding time | 1 week |
Contact & Support
| Support email for property managers | emea.onboarding@vivrestays.com |
| Response time | As soon as possible |